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General Information


Basic Product Info

All of our CBD is achieved using short path distillation. Using this method, we are able to obtain a pure CBD isolate from industrial hemp that has 0.0% THC. Our CBD isolate is the independent molecule’s crystals; Cannabidiol, which is in its purest form.

This is not to be confused with full/broad spectrum products. Since this isolate comes highly concentrated, we mix it with fractionated coconut oil, essential oils, and in some products - herbs and spices.

The hemp used is all U.S. grown. These farms use natural growing practices so you can get the highest quality product. We also take pride in the fact that our products are pesticide and solvent free.

Check out our products if you want to see the full list of ingredients.


How To Use Vape?

The Vape Blends come with everything needed to enjoy. Just pull the end with the hole and the bottom (‘S’) should illuminate. Pull for a light 3-seconds and slowly exhale. Once the pen has been used about 150 times, it will no longer create vapor.

If you are experiencing some inconsistency with this information, feel free to reach out to selectsupport@curacan.com


How To Use Drops?

The methods used to enjoy the Drops can get pretty unique from what we have heard! Drop directly on your tongue or skin. Or for the creative: add to tea, coffee, etc.

If it helps when referencing possible recipes/advice found online, the 30mL Drops contain 1000mg of CBD with every 1mL contains ~33mg.


Vape Pen Care

We wish those Vape Pens were indestructible, but unfortunately they should be handled with care.

Dropping your pen, getting it wet, or keeping it in cold temperatures can diminish the life of the unit or kill it altogether. We recommend light 3-second puffs when using your pen to get the best flavor and overall vaping experience. Doing so should yield ~150 uses from your pen but can vary slightly based on how it is used.

If you are looking for tips on how you to use your pen, please reference ‘How to use Vape’.

In the event your battery is flashing and you have gotten close to that 150, you can dispose of it and get your hands on another Select Vape Pen!

If this doesn’t seem consistent with the performance of your pen, please reach out to selectsupport@curacan.com


What Will I Feel?

CBD is not intended to initiate psychoactive effects and is often taken with the intent of expanding one’s overall wellness routine.

If anything, when taking CBD, the idea is to feel “less” rather than “more” (which is good!). If you are looking for help with adding CBD into your routine, we recommend seeking the advice of a medical professional.


How Do I Use Your All-In-One Pens And Cartridges?

For the best experience using our pens and cartridges, we recommend taking a light 3-second draw.

Our CBD vape pens are a 250mg of CBD prefilled, no button disposable pen (non-refillable). To activate the pen, simply place the end with the hole in your mouth and inhale for three seconds. Each pen contains approximately 100 to 150 three-second puffs, each containing around 1mg - 2mg of CBD. The pen will not produce vapor when it is out of oil.


Shipping


What States Do You Ship To?

We currently ship to Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Don’t see your state or territory?

Our legal team is working hard to decipher what is legal or in fact still illegal when it comes to shipping CBD to a residence to your state. Stay tuned!

For territories: Even though territories are technically US land, Select is not currently conducting business in U.S. territories.


What Are The Shipping Restrictions For Your CBD Products And THC Products?

In accordance with the various restrictions of THC, we are still unable to sell THC products outside of the states we are processing our oil in. To find out where our THC products are sold, please use our Find Us tool or ask your local dispensary if they carry Select products!

The laws surrounding shipping CBD products are governed by your local state. We currently ship to 45 states. From the time you place your order, it typically takes between 24 and 48 hours to leave our warehouses. From there, FedEx will process your order and arrange for doorstep delivery within 2-3 business days.


What Is The Process Of Shipment? Where Is My Package?

With each purchase, a shipping notification email is sent to the email account associated with the order. The notification will include an order summary along with a FedEx Tracking number which can be used to track the package. After the product has been picked up from our warehouse facility (typically within 24 to 48 hours) you will be issued the tracking number. At this point we cannot stop the shipment from being delivered.

If your tracking status through FedEx indicates that the order has been delivered and you have not yet received your package, we would urge you to reach out to Select CBD at selectsupport@curacan.com and speak with one of our friendly customer service representatives to ensure your package is located and delivered.


What Is Your Returns Policy?

We have a great return policy and would recommend that you review our web page and follow the instructions that pertain to your specific situation.

You can find that page here: Select | Refund Policy

If you are having any additional difficulties, please don’t hesitate to reach out to our awesome support staff at selectsupport@curacan.com.


CBD Information


What Is Your Process Of Extraction?

A short-path distillation method is used to isolate our CBD and THC from naturally grown hemp and marijuana grown in the United States in order to sustain the highest purity and potency standards.This distillation process eliminates the need to winterize our product, as there are no residual products aside from the isolation process. To isolate our CBD and THC, we use a food grade ethanol. We use no PG/VF/glycerine/glycol, no artificial additives, and no artificial coloring in any Select products.

Our Elite cartridges are 100% cannabis distillate and cannabis-derived terpenes. Our Flavors cartridges contain our Elite distillate and cold-pressed fruit extracts. These all natural food-grade flavorings are made in the United States to ‘GRAS’ standards.

Select CBD is our 100% industrial hemp derived CBD isolate blended with fractionated coconut oil & the purest essential oils to allow for an exceptionally clean vaping experience. All Select products have been independently tested by third-party labs and results are available for each product. {We are happy to provide these documents to you upon request for the specific items in question.}


Additives/Purity

We have nothing to hide at Select.

We are proud to say we do not use any PG/VF/glycerine/glycol or any other additives in any of our products.

When extracting our CBD, food-grade ethanol is used without the use of butane or other any other harmful chemicals. While we use food-grade ethanol, it is not found in the final product.

If you’re curious about other ingredients found in our products, every ingredient found is listed both on our site as well as on the packaging.

If you have more specific questions, please contact selectsupport@curacan.com


What Are The Medical Benefits?

Unfortunately, we are legally not allowed to speak on the topic of potential benefits.We aslo cannot make any claims regarding whether or not CBD can treat any type of medical condition or ailment. There is plenty of research and testimonies that can be found online regarding the use of CBD, and I would encourage you to explore this or talk to you doctor in order to get a better understanding for your question.

Additionally, everyone’s bodies are different. Select CBD has 0.0% THC, so there should be no concern over psychoactive effects. If you feel comfortable with CBD, it may be worth simply trying it for yourself.


Are There Any Ingredients I May Be Allergic?

Our products are made without any peanuts or peanut oil as we use fractionated coconut oil. This is the case even with our Select Pets Peanut Butter Drops as they are flavored using a proprietary blend of herbs and spices.

That said, we cannot say we manufacture in a peanut allergen free environment as we do not ban them from staff personal use, nor have storage and cleaning protocols when it comes to peanuts and food containing peanuts. While there is still a risk, that risk however is very small.


Difference Between Full Spectrum And Isolate?

We use a pure CBD isolate. Broad/full spectrum hemp extracts usually contain some quantities of other cannabinoids and often still contain THC. Pure CBD isolate products are 0.0% THC and more accessible to those in today's pre-legalization landscape. Since CBD is federally legal, (if produced under federal guidelines) an isolate can still be supplied to those states that may not necessarily be 'medical cannabis states' without any legal ramifications.


Can I Pass A Drug Test While Using CBD Products?

In short, individuals should always exercise caution if they are concerned about triggering a false positive result. Understanding the drug screening process is the first step to determining your risk for such a result. Fortunately for most, the urine drug screen for THC-COOH is known to have very little cross-reactivity to other cannabinoids that are not psychoactive, such as CBD. Having said that, even though Select CBD includes only CBD isolate when it comes to any cannabinoids, we still are legally unable to confirm the outcome of any drug tests while using our products.


What Is The Recommended Doses?

Our drops are a 1000mg tincture created for oral or topical use.One milliliter of oil, or about 1 full dropper, contains 33mg CBD.

Although there is a lot of information available online regarding recommended dosing amounts, we are not able to provide direct dosing recommendations. We always recommend speaking with a medical professional if you have concerns. Please note that your personal experience is dependant on your individual wellness and needs.


Coupon Issues


Why Am I Having Troubles With My Discount Code?

A customer cannot apply multiple coupons or combine coupons and promotions simultaneously. The first thing to do is check to see if the discount code bar is available when checking your cart. If there is no code applying, please check your carts contents as they may already have a sale or promotional price applied.Please always double check your spelling as some of the codes may be unique in spelling.

If problems persist, please contact our awesome support staff at selectsupport@curacan.com.


Why Can't I Use My Coupon During A Promotion?

Coupon codes cannot be used in combination with other discounts and/or any promotions offered. Since we provide the option of one or the other during times of online promotions, we recommend weighting out which discount will benefit you more in the event you were to have a hefty discount code.

If you have a credit in the form of a gift card, those can be used in combination with discount codes or promotions offered online. The balance on the gift card will not expire and will reflect deductions automatically from purchases placed.

At this time we are not offering gift cards for purchase. Coupon codes can only be used once. In the event the discount code was not inputted properly, it will not be able to be applied in the form of a partial refund.


Miscellaneous Questions


Can I Travel To Other States Or Countries With Your Products?

We do not recommend that you take our products anywhere that it is not legal to do so – whether that be over state lines or international. Please check your destination’s laws surrounding hemp and marijuana products.


Why Is My Label Different Than The Website/Previous Purchases?

As this industry expands, those within it are facing restrictions from various State and FDA regulations when it comes to the terminology used. Since ‘CBD’ is still controversial in some places we are constantly having to adjust wording so that we remain in full agreeance with any and all laws surrounding this market.

The most important point to note is that the product you’ve purchased is the same formulation it has always been - rich in CBD - but with the term ‘CBD’ reduced on some packaging and substituted with ‘Hemp Extract’ so we can market it more compliantly in all legal marketplaces.

It is important to note, ‘Hemp Extract’ should not be confused with ‘Hemp Seed Oil’ because you’re absolutely getting the CBD you’re looking for!


Will My Product Expire? What Is The Expiration Date?

I recommend using our products within 2 years of the manufacture date - found on your box. They won’t ‘go bad’ but they may lose their potency over time. Keeping them in an upright, cool, and dry place is another step you can take to make sure you can enjoy your cartridge the way it’s meant to be.


Can I Recycle My Select CBD Vape/Bottle?

We appreciate looking for better ways to get rid of empty cartridges. We are actually in the process of setting up a recycling program with Oregon's dispensaries. This will likely only be in Oregon. We cannot ship empty cartridges because they may still contain residual concentrate. Federal Mail Services would not be very happy if we did.

Once this system is rolled out, you will be able to drop off empty cartridges at your local dispensary - stay tuned!


Resale/Affiliate Program


Can I Sell Select In My Shop?

If you are a shop or dispensary that is looking to stock up with CBD, reach out to selectsupport@curacan.com so they can put you in contact with a Sale Rep that would help begin the process and help answer any questions you may have.

In the initial inquiry, please provide your name, company name, business email and a good contact number to reach you at. Feel free to leave any notes or points you want to include as well.


Can I Personally Sell Select?

We have a program that helps you earn payment in the form of a payout or credit that can be used at Select CBD. If you’re telling people about us, why not get paid - right?

Once you have signed up, you obtain a link specific to your account that can be accessed at anytime. Share your link, friends/family/followers make purchases, and you get commission - it’s that easy!

Start earning now: Select | Affiliate Program