Refund / Returns
Refund Policy
Shipping Information
- Orders are processed Monday-Friday from 8am-4pm EST (whether to customers for e-commerce fulfillment, to Curaleaf Stores, or to retailers)
- Orders are shipped direct to customers for e-commerce fulfillment, to Curaleaf Stores, and retailers
- Parcel orders will be processed within two business days from time of receipt. Orders received before 4pm on Friday will ship by end of day on Tuesday. Order cut off time is 4pm EST Monday-Friday
- Product packaging will include barcodes and/or UPC codes clearly printed on the product packaging
- Unfortunately, due to regulations, we cannot ship to the following states: AK, DE, HI, ID, IA, LA, MS, NE, NH, SD, UT.
Returns
Unsatisfied? Reach out to us at Select.support@curaleaf.com and we can address your concerns.